Tight control of projects, budgets, expenditure and tasks
SITE provides IT companies with thorough resource and capacity planning tools to ensure no detail of any project is missed. Every project-related task or expense is itemised and made available for costing, providing mangers and users with the option to pass time and material costs, expenses or related charges onto the customer (allowing sufficient mark-up if applicable). As the SITE solution is fully integrated with the accounting system, all project-related charges can be passed easily onto the next outgoing invoice, to ensure that all billable work is billed.

Flexible financial management
Using the unique concept of “Disposition Unit”, SITE lets companies release specific stages of a project for payment. SITE puts the project managers at the front-end of the business process, allowing them to choose when certain stages in a project can be billed. Nearly every organisation who has used SITE has noticed a significant improvement in their cash-collection processes, as invoices need never wait until the end of the project before being issued.

Improved management of warranties and service agreements
SITE tracks every item of work passing through the busy service department (e.g. programming tasks, software bug fixes, hardware repairs). SITE creates a Service Order for all work relating to a project or warranty to ensure it is tracked for billing or service information.

Transparent business process with easy access to information
Using SITE, it is easy to view detailed statistical data against customers or items (e.g. Installed Items, Configurations (i.e. related hardware or software purchases), No. of Help Desk calls, Project Tasks or Jobs either open or closed, Filed or Open Contracts, Orders, Interactions). As an integrated financial management system, users can also view complete sales turnover or profitability information per support or maintenance contract, customer, resource, project etc.