ParkVision - Holiday Parks and Caravan Rental ERP solution

ParkVision is a sophisticated ERP (Enterprise Resource Planning) software solution specifically engineered for the needs of caravan parks and holiday home operators.

The solution is built on Microsoft Dynamics technology, with all the security, reliability and extensive software functionality that one might expect from a Microsoft system. ParkVision has been developed over a number of years, and is the most comprehensive packaged business software solution on the UK market today.

From accounting and finance, to reservations, sophisticated sales order processing, outbound call-centre CRM, fixed asset management and park maintenance, ParkVision provides a number of benefits, including:

  • A packaged business software system with a proven ROI (Return on Investment) from previous holiday-home implementations.
  • Savings from more efficient business processes from sales through to finance through to maintenance.
  • Quick and easy access to information on multi-site properties, parks, staff and customers.
  • Effective sales and customer management features to maximise turnover and profit potential on deals or reservations.
  • Integrated on-line enquiry and check-in functionality to improve the customer experience of your park or brand.
Manage accounts and finances within a single integrated solution
As ParkVision uses the award-winning accountancy modules from Microsoft Dynamics NAV, it has all of the financial and cash management functions which users may expect from their ERP solution.

Powerful Sales Management Tools
ParkVision provides great flexibility to reflect the wide range of possibilities that will arise during a typical sales transaction. The solution can be set-up according to requirements, depending on which part-exchange, plot allocation, finance, insurance or site fee parameters are required during a typical sales enquiry.

Up-to the minute stock or rental availability
As a fully-integrated and real-time system, caravan stock availability is always up-to-date, ensuring minimum delay during sales enquiries. Interactive map and integrated graphical tools (e.g. Google® Earth locational data) allows the customer to select an available caravan or home by model, year, manufacturer, locations, required facilities etc. The customer can view selected photographs of the premises, and even see the view from each window before proceeding.


Please click here to download the latest ParkVision factsheet

 
 
Manage the customer relationship
ParkVision includes an integrated CRM (Customer Relationship Management) module to help park managers capitalise on detailed information on owners, plots and properties. Users can identify the most profitable customers or customer groups for mailshot or marketing purposes, and the use ParkVision to automate routine sales and marketing tasks (e.g. e-shots, mailshot and scheduling follow-up for telephone staff).

ParkVision can be integrated with predictive dialler or other call centre technologies for maximum efficiency on outbound telemarketing.

Schedule and monitor park maintenance activities
Operators can use the software to log one-off customer requests (such as repairs or replacement items), or to schedule cyclical jobs (such as hedge trimming, general park maintenance duties or utility meter readings). Full maintenance history for each property or rental unit is available, for use with customers or to view best performing parks or properties.

Take and Manage Bookings over the Web
ParkVision comes equipped with e-commerce and e-business facilities suited for the needs of caravan parks and owners. Customers are able to:

  • View homes available for sale and rental online (with the opportunity to filter by lodge/static van or combination of user preferences)
  • Book their holiday break on-line. Querying the back-end reservations system with Park, Date, Occupancy and Accommodation Type requirements, the online system is able to process the booking or suggest alternative accommodation options.
  • Make deposit and/or cancellation insurance cover payments online via credit card.
  • Read summary or detailed information on preferred sites or locations (information held within your Microsoft Dynamics database, avoiding the need for double-updating of information between web-sites and inhouse systems)
  • See the view from their preferred caravan/plot window, or pinpoint its location using Google® Earth.

Further information
ParkVision is developed, sold, implemented and supported exclusively by Çedilla Systems, a leading Microsoft Gold Partner for Business Solutions.

Çedilla are one of the most successful and experienced Microsoft Dynamics NAV partners in the UK, with nearly 100 successful implementations, and thousands of users currently supported.

For further information, please call us on 0161 7056000 or email us on parkvision@cedilla.co.uk

 
         
  Copyright 2007